FAQs
Frequently Asked Questions
What types of window coverings do you offer?
We offer a diverse range of window coverings, including Zebra Blinds, Roller Shades, Roman Shades, Honeycomb Shades, Shangri-La Shades, Dream Curtains, and more. Explore our collection for a variety of styles and functionalities.
How do I choose the right window covering for my space?
Our website provides detailed product descriptions, and you can also take advantage of our free consultation service. Feel free to reach out to our experts for personalized guidance based on your style, preferences, and practical needs.
Do you provide free measurements and estimates?
Yes, we offer complimentary professional measurements and free estimates to ensure a seamless and transparent process. Schedule a consultation to get started.
What is the installation process like?
For your convenience, we offer both DIY-friendly products with installation guidance and professional installation services. Choose the option that suits your preference and needs.
What is the warranty on your window coverings?
Warranty details vary by product. Typically it's 1-year warranty. But the motor has 3-year warranty.
Can I track my order?
Yes, once your order is processed and shipped, you will receive tracking information via email. This allows you to monitor the delivery status of your window coverings.
Do you ship internationally?
Our shipping options vary by location. Please contact our customer service for details on international shipping.
What if I encounter issues with my window coverings after purchase?
Our customer support team is here to assist you. Contact us with any issues or concerns, and we'll work towards a satisfactory resolution.
If you have additional questions, feel free to reach out to our customer service team at info@winluxe.ca for further assistance.